SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase service from Taxes Filed Right, we collect personal information such as your name, address, email address, and any documents or tax-related information you provide. This information is collected only for purposes that are reasonable and necessary, including:
Preparing and filing your taxes
Communicating with you about your file
Verifying your identity
Processing payments
Meeting Canada Revenue Agency (CRA) and legal requirements
Preventing fraud and misuse
Sending marketing communications only if you consent
When you browse our website, we automatically receive your IP address to help us understand your browser, device, and operating system.
International Data Processing:
Some personal information may be stored or processed outside Canada, including the United States or other jurisdictions where our service providers operate. Information in another country may be subject to access by authorities in that jurisdiction, but we require our service providers to protect your information in a manner consistent with Canadian law.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction or receive service, we imply your consent for that specific purpose.
If we request your information for a secondary purpose (such as marketing), we will ask for your express consent or provide an opt-out option. Signing up for our newsletter implies consent for marketing emails.
How do I withdraw my consent?
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at:
info@taxesfiledright.com
or by mail at:
Taxes Filed Right, 32 Webster Drive, Suite B, Aurora, ON L4G 2A5, Canada
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law, or if you violate our Terms of Service.
SECTION 4 – SQUARESPACE
Our store is hosted on Squarespace, which provides our website platform.
Any data entered on the site is stored through Squarespace’s secure servers, databases, and application systems. They implement industry-standard protections, including firewalls.
Payment Processing
If you use a direct payment gateway, Squarespace stores your payment information using PCI-DSS–compliant encryption. Purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted.
All direct payment gateways used by Squarespace comply with PCI-DSS standards managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers (such as payment processors, hosting services, or email services) collect, use, and disclose your information only to the extent required to perform their services.
Each provider has its own privacy policy, and we encourage you to review them.
Cross-Border Data Transfer:
Certain providers may be located in or store information outside of Canada. In these cases, your information may be subject to foreign laws. We use contractual and organizational measures to require that these providers protect your personal information in a manner consistent with Canadian privacy law.
For example, transactions processed by a U.S.-based payment provider may be subject to U.S. legislation such as the Patriot Act.
Once you leave our site or are redirected to a third-party platform, this Privacy Policy no longer applies.
Links
Links on our site may direct you to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.
SECTION 6 – SECURITY
We take reasonable technical, administrative, and physical precautions to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide credit card information, it is encrypted using SSL and secured with AES-256 encryption.
Despite industry best practices, no method of transmission over the internet or electronic storage is 100% secure. We follow PCI-DSS and additional industry security standards.
SECTION 7 – AGE OF CONSENT
By using this site, you confirm that you are the age of majority in your province or state, or that a parent/guardian has consented to a minor dependent’s use of the site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We may update this policy at any time. Changes take effect immediately upon posting. If material updates are made, we will note this at the top of the policy.
If the business is acquired or merged, your information may be transferred to new owners so services may continue.
SECTION 9 – PIPEDA COMPLIANCE
Taxes Filed Right complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law.
Identifying Purposes
We collect personal information only for purposes that a reasonable person would consider appropriate, including:
preparing and filing tax returns
communicating with you
processing payments
verifying identity
complying with CRA and legal requirements
preventing fraud
sending marketing communications only when you consent
Limiting Collection and Retention
We collect only the minimum information required.
Personal information is retained only as long as necessary to:
deliver services
meet legal, regulatory, and professional obligations
maintain appropriate business records
After this, information is securely deleted or anonymized.
Accuracy
We make reasonable efforts to ensure personal information is accurate and up to date. You may request corrections at any time.
Safeguards
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:
encryption
access controls
secure storage
confidentiality obligations for employees and contractors
secure disposal methods
Openness and Access
You may request access to the personal information we hold about you and request corrections if inaccurate.
Cross-Border Processing
Some personal information may be stored or processed outside Canada, where it may be subject to local laws.
We use contractual and organizational measures to ensure foreign service providers protect your information in accordance with PIPEDA.
Accountability
Taxes Filed Right is responsible for personal information in our custody or control.
If you have concerns, contact our Privacy Compliance Officer.
If unresolved, you may contact the Office of the Privacy Commissioner of Canada.
QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete personal information, or to submit a complaint, contact:
Privacy Compliance Officer
info@taxesfiledright.com
601-16 Industrial Pkwy S, Aurora, ON, L4G 0R4, Canada